Operational Strategy (our approach to projects)
- True partnering – find the win-win approach to each project.
- Drive for customer satisfaction – the key project outcome.
- Accountability – we are in the “glass house” with our clients.
- Utilize small, fast moving teams of dedicated professionals.*
- Understand the business problem.
- Enhance the business processes.
- Automate the superior business processes.
- Communicate frequently.
- Rapid prototyping – confirm real requirements, keep project team engaged.
- Usability testing – enhance the user interface to drive user satisfaction while minimizing training costs.
- Drive for quality – system, integration, performance, security/privacy, accessibility, beta and user acceptance testing.