HR Business Process Improvement
CCG has extensive experience improving and automating key HR business processes. Working closely with client HR professionals, we enhance HR business processes with the objectives of:
- Reducing cost.
- Reducing transaction time.
- Reducing legal exposure.
- Increasing compliance with corporate policies and budget constraints.
- Increasing accountability.
- Increasing data quality, security and privacy.
CCG works to improve the performance of HR organizations by:
- Reducing the HR Administration burden.
- Enabling HR to play a more strategic role.
- Enhancing HR credibility through superior service delivery.
CCG has improved and automated numerous critical HR business processes, including:
- Employee Performance Evaluation, including employee goals, accomplishments, performance ratings, competencies and associated work flow (e.g., email notifications).
- Manager Evaluation, including questionnaires, response types, anonymous submission of feedback and associated work flow.
- Employee Compensation, including salary and hourly pay actions, bonus, merit, adjustments, performance ratings and associated work flow.
- HR Self Service, including the ability to view HR data, make transactions on the data, route transactions for approval, and update enterprise systems such as SAP and PeopleSoft.
- Recruiting processes, including applicant tracking, career sites, interview scheduling, interview skills tracking, relocation services and expense reimbursement.
- Leadership Development and Succession Planning, including key people tracking, job history, education history, strengths and weaknesses, and mentoring opportunities.
- HR Systems Planning, including service delivery methods, application portfolio analysis and prioritization of HR initiatives.
- Organization Development and Organization Effectiveness. This service area is headed by Dr. Cecil H. Bell Jr.